LEVEL 1: CD EXERCISES FOR UNIT 5.


LEVEL 3: ORAL EXAM TOMORROW: ROLE PLAYS: WELCOMING A VISITOR AND EXCHANGING TRIPS PLANS AND IMPRESSIONS.

                  WRITTEN EXAM: 150-180 WORD-TEXT (TYPED): ARE COSTUMERS ALWAYS RIGHT?   (YOU COULD WATCH VIDEOS ON QUALITY CUSTOMER SERVICE)

                                           I'LL BE SEEING YOU TOMORROW. THANK YOU!